Vanilla voice

We will set up a telephone extension through the use of your internet connection


VANILLA Voice Basic

We partnered with backspace to give you the most affordable VoIP services


Single Extension once off setup:

R 99 (inc)

Only outbound calls billed at:

*(minimum usage R35 p.m)*

South African rates

Special overseas rates

See a full list of Vanilla Basic call rates

Multiple Extensions:

Setup: R350 per hour (depends on needs, entirely configurable)


Our Vanilla Voice services does not include a phone:

For a phone we recommend and provide these IP phones

See also our voicemail settings page for help.

VANILLA Voice Gold

We resell various specialist VOIP platforms, trunks and lines. This service is provided by AfricanAxess and at present we feel that their service is the best in the marketplace.


All these packages come with the basic PBX features.

Package Extensions Call recording Setup (inc) Monthly (inc)
Single Extension 1 phone R99 R0*
Lite 10 phones R249 R249
Full 1 25 phones R499 R499
Full 1.5 25 phones R699 R699
Full 2 50 phones R749 R749
Full 2.5 50 phones R999 R999
Custom more than 50 phones POR POR

*Note that setup doesn't include number porting costs*

Only outbound calls billed at:

*(minimum usage R35 p.m)*

Mobile rates (MTN. Cell C, Vodacom and Telkom mobile)

  • 33c (ex)

All other SA rates (except premium)

  • 22c (ex)

See a full list of Vanilla Gold call rates

On site support:

R350 p.h (ex)

Number porting:

R99 (inc) per number

If it's a Telkom PRI that contains between 20 and 400 numbers then we add R499 (inc) to the total cost

Our guarantees and service levels



100Mbps - 2000Mbps available bandwidth

Fibre should be 50 times faster than any copper or wireless alternative

The finest and fastest Internet in the world



Unshaped, unthrottled, symmetrical connectivity.

We have the most available and cleanest bandwidth in the world.

We don't restrict how you use the Internet (unless you insist that we must).

always on


99.9% uptime

In real time, that equates to a maximum of 8.8 hours of downtime in a year.

Connectivity that you can rely on.

no contracts


We promise you superior internet. We only expect that you pay for what you use. We do not tie you into long term contracts, and allow you to cancel (or pause) at any time. Services are billed month-to-month.


Search our topics for answers to common questions.