At Vanilla, we understand that in modern living, high-speed internet is as essential as water or power. That’s why we make it our mission to bring you the finest (and fastest*) Internet connectivity that Cape Town has to offer. Like our discerning customers, Vanilla is generous and supports the spirit of collaboration at the heart of the Internet.
For almost 30 years, we've been supplying Internet connectivity to discerning locals and visitors - so you can trust us to get it right.
Often seen as the go-to measure for internet quality, quantifying broadband speed is not as simple as it seems. A multitude of factors come into play—things like transfer technology, location, and how many people are sharing the connection. Speed alone isn't a reliable yardstick for judging quality. End-to-end speed tests are complex and influenced by a myriad of factors, making direct comparisons tricky. So, those speed numbers flaunted by competitors? They're more about looking good than providing real insight.
Vanilla focuses on the quality of your connection, not just speed. Quality involves more than just how fast data moves—it's about accuracy, completeness, and successful transmission. Metrics like latency, jitter, and packet loss give us a fuller picture of how well your connection is performing.
Our Gigabit fibre is unrestricted, unthrottled, and pure, offering a clear, buffer-free route to internet freedom. Add WiFi optimisation to enjoy the best digital life at the tip of Africa. Our premium, unshaped bandwidth comes with standby capacity on our 10 Gigabit backbone, ensuring that you always get full speed - and zero interruptions - to keep you in the flow. Because superior connectivity = better business. Why Vanilla
As a Level 2 certified BBBEE company and proud member of the SA Internet Service Providers' Association (ISPA), we uphold the ISPA Code of Conduct.
We're here to hook you up with superior Internet. It's that simple.
Alan Levin
Founder and CEO
Caitlyn Kelly
Head of Sales
Justin Avenant
Operations Manager
Erick Van Der Spuy
Head of IT
Alex Augustus
Head of Network
Paul McMaster
Network Executive
Bretton Vine
Systems Administrator
Shereen Hollway
Accounts & finances
Nadia Uys
Administration
Different from mass-market ISPs, Vanilla promises superior, “No Trouble” Internet connectivity. Learn more about the Vanilla ethos.
Speed
Experience the benefits daily.
Fast internet that’ll keep you out front. The finest (and fastest) internet at the tip of Africa.
Simplicity
We handle all the hassle so that you can focus on what matters. No highfalutin mumbo jumbo, no restrictions, and no fancy, unwanted add-ons - unless you ask for them. Trust us to get it right.
Salt of the earth
Authentic, personalised customer service. People not bots, we believe that “Success is at the extra mile”. Expect any one of our (human) staff to answer your call, listen and help you.
We’re local
Tailored to the unique needs of Central City businesses, creative fringe startups, local residents, digital nomads and international travellers.
Vanilla, at your service.