Voice mail

Voice mail information for our Vanilla voice services.

Checking voice mail

Home users via Back Space

These are for users who we provide VoIP services via Back Space.

Voice mail is enabled by default

You can access your voice mail settings by dialing *98 on your VOIP phone, the phone will give you options:

VANILLA VOICE GOLD

Voice mail will is not enabled by default, if you wish to enable voice mail please contact us and we will help you set it up.

Single Extension (home)

Voice mail messages will be reroded and sent to the email address provided.

You can access your voice mail settings by dialing 2000 on your VOIP phone, the default password is 1234, the phone will give you options:

  • Press 0 for mail box options
  • Press 1 to record unuavailble greeting
  • Press 2 to record busy message
  • Press 3 to record name
  • Press 4 to manage tempory greeting
  • Press 5 to change password
  • Press * for main menu

PBX (enterprise)

Voice mail messages will be reroded and sent to the email address provided.

You can access your voice mail settings by dialing *97 on your VOIP phone, the default password is 1234, the phone will give you options:

  • Press 5 for Advances options
  • Press 1 to record greeting
  • Press 2 to choose greeting
  • Press 3 to record name
  • Press 6 to change password
  • Press 0 for main menu
  • Press * for Exit