VANILLA - internet services, simple.

About Vanilla

Vanilla provides simple, affordable internet services for the people of South Africa.

We have been doing this since 1996 - you can trust us to get it right.

Vanilla connects you to the internet through the three primary networks in South Africa. These are the fastest and most reliable networks, namely Internet Solutions, MTN Business which is used by many major companies and SAIX, the Telkom network.

Vanilla now also orders and bills for DSL physical lines, hence no need to struggle with Telkom, just do everything through us!

Vanilla gives you a choice of easy to use services - you pick what you want and only pay for what you use. No complex bundles. No long-term contracts. No credit checks or red tape. We guarantee 99% uptime and the security of our systems.

Vanilla bills you by email; we prefer payment by direct electronic payment.

Vanilla keeps everything as simple as possible (and when its not simple we will do our best to explain things simply).

XP ADSL setup


Before you begin

Please ensure that your modem/router is connected to your telephone line by a telephone cable and your computer is connected to your modem/router with a LAN cable. The difference between a telephone cable and a LAN cable can be seen here. Also, you need to conect your router to it's power supply and it's power supply to a free two-prong socket.

STEP 1: Accessing DSL Connections

  1. Click on the Start button
  2. Click on All Programs
  3. Click on Accessories
  4. Click on Communications
  5. Choose New Connection Wizard from the menu

(If you do not see Connection Wizard, Left-click on Start in the bottom left-hand corner of the screen. Left-click on Run. In the pop-up box, type in inetwiz, and click OK.)

STEP 2: Using the New Connection Wizard

  1. The New Connection Wizard will now appear.
  2. Click Next.
  3. Choose Connect to the Internet, then click Next.
  4. Select Set up my connection manually and click Next.
  5. Select Connect using a broadband connection that requires a username and password. Click Next.

STEP 3: Enter in Vanilla settings

  1. In the ISP Name field, type Vanilla. Click Next.
  2. Enter your Username and Password into the appropriate fields. Your username should be in the form of username@vanilla.co.za
  3. Uncheck Turn on the Internet Connection Firewall for this connection. Click Next.
  4. If you would like an icon to the Vanilla connection added to the desktop, select that option. Click Finish to complete the wizard.