VANILLA - internet services, simple.

Customer Page

  1. Webmail
  2. Email password update
  3. ADSL usage
  4. Fixed wireless usage and settings
  5. Add products to your account
  6. How the billing works
  7. Key Settings
    1. ADSL Settings (if your username ends in "@brownie.co.za" or "@isdsl.net")
    2. ADSL Settings (if your username ends in "@chocolate.co.za" or "@chocolatechip.co.za")
    3. ADSL Settings (if your username ends in "@mintcrisp.co.za")
    4. ADSL Settings (if your username ends in "@vanilla.co.za")
    5. Dial up Settings
    6. Email Settings
  8. Useful and Interesting Links

More About Vanilla

Vanilla is listed in the South African Web Hosting company directory, as well as on Hellkom and ADSL South Africa

Customer Page - contains all key settings and links to relevent services

Webmail

Email acount holders log into your account here: (see below for other services)

User Id:
Password:

This is to enable access to your email:

Change your Email Password

You can change your email password here: https://mail.vanilla.co.za/admin

Fixed Wireless usage and settings

You can check your fixed wireless usage here: http://my.vanilla.co.za

ADSL usage

Username ending in "@brownie.co.za" or "@isdsl.net"
You can change your password and check your ADSL usage here:

Username ending in "@chocolate.co.za"
You can change your password and check your ADSL usage here:

Username ending in "@chocolatechip.co.za"
You can change your password and check your ADSL usage here:

Username ending in "@mintcrisp.co.za"
You can change your password and check your ADSL usage here:

Username ending in "@vanilla.co.za"
You can change your password and check your ADSL usage here:

ADSL Settings (if your username ends in "@brownie.co.za")

All else is applied automatically

DNS: 168.210.2.2, 196.14.239.2

Proxy: Automatic

ADSL Settings (if your username ends in "@chocolate.co.za")

All else is applied automatically

DNS: 196.41.124.22, 196.41.124.7

Proxy: Automatic

ADSL Settings (if your username ends in "@chocolatechip.co.za")

All else is applied automatically

DNS: 196.25.1.11, 196.43.1.11

Proxy: Automatic

ADSL Settings (if your username ends in "@mintcrisp.co.za")

All else is applied automatically

DNS: 196.41.124.22, 196.41.124.7

Proxy: Automatic

ADSL Settings (if your username ends in "@vanilla.co.za")

All else is applied automatically

DNS: 196.7.0.138, 196.7.142.132

Proxy: Automatic

Dial up Settings

Email Settings

POP3 server: mail.vanilla.co.za

IMAP server: mail.vanilla.co.za

Webmail server: [http://mail.vanilla.co.za]

Send mail server - our email product does not include a send mail server as it's usually provided by your connectivity provide

If you are using Vanilla as your ISP, here are our SMTP settings:

Add products to your account

What do you do if you want to upgrade from your Dial-up to ADSL, or if you want purchase a domain name or email address? Well, visit our Upgrade form and let us know what you require.

How the billing works

Have you ever wondered about the billing? Vanilla has a set of clearly defined policies for billing.

You want to see more details regarding billing? See the Billing FAQ

Useful and Interesting Links

At Vanilla, we try to make your internet experience as enjoyable as possible. In response to this belief, we have put together a page dedicated to websites we think you would enjoy. You can view this links here: [Links Section]