VANILLA - internet services, simple.

About Vanilla

Vanilla provides simple, affordable internet services for the people of South Africa.

We have been doing this since 1996 - you can trust us to get it right.

Vanilla connects you to the internet through the three primary networks in South Africa. These are the fastest and most reliable networks, namely Internet Solutions, MTN Business which is used by many major companies and SAIX, the Telkom network.

Vanilla now also orders and bills for DSL physical lines, hence no need to struggle with Telkom, just do everything through us!

Vanilla gives you a choice of easy to use services - you pick what you want and only pay for what you use. No complex bundles. No long-term contracts. No credit checks or red tape. We guarantee 99% uptime and the security of our systems.

Vanilla bills you by email; we prefer payment by direct electronic payment.

Vanilla keeps everything as simple as possible (and when its not simple we will do our best to explain things simply).

DSL vs Fixed wireless vs Dialup

Dont know what to choose between DSL, fixed wireless and dial-up? Here is a table showing the various advantages and disadvantages of all 3.

DSL Fixed Wireless Dial-up
Bandwidth (speed) 384 Kbps to 4096 Kbps 5 Mbps to 15 Mbps 56 Kbps
Connection type Always-on Always-on When required
Usage Heavy - gaming, videos, etc Heavy - exchange server (high upload speeds), shared internet connection (business) Light - occasional email, simple website browsing
Recommended for Individuals and small businesses Businesses with many employees Personal use
Monthly cost R439 p.m (384 Kbps + 3GB) R995 p.m (5 Mbps + 5GB) R69 p.m (+ extra for usage)
Strengths
  1. Always-on connection
  2. Fast download speed
  3. Fixed monthly costs
  4. Easily control costs
  5. Easiy increase download capacity
  1. Always-on connection
  2. Unlimited IP addresses
  3. Fastest avaliable upload speed - unmatched versatility
  4. Fastest available download speed
  5. Easily increase download capacity
  1. Only pay for what you use
  2. Very cheap with low usage
  3. Ideal for light Internet use
Weaknesses
  1. Expensive for occasional users
  2. Installation can be time consuming and inconvenient
  3. Only available in certain areas
  4. Several starting costs involved
  1. Expensive for occasional users
  2. Only avaliable in Cape Town
  1. Slow connection speed
  2. Difficult to control costs
  3. Expensive with heavy use
  4. Can't use phone while connected
  5. Connection can be unreliable
For further information: DSL FAQ page Fixed wireless page Dialup FAQ page